At the end of this course, delegates will be able to actively generate and increase the 'per call' success rate on incoming, outgoing and the 'cold' telephone call. This popular one-day session covers the key skills required, from planning the call to closing the sale.

at  Derbyshire and Nottinghamshire Chamber, Canal Wharf, Chesterfield

Delegates will be able to:

• Identify where time is wasted
• Establish priorities
• Create a plan
• Organise themselves and others
• Work with less stress, more control, more balance
• Set clear objectives and delegate effectively

at  Derbyshire and Nottinghamshire Chamber, Canal Wharf, Chesterfield

This event will be a great opportunity to extend your existing network of contacts and share advice and experiences with fellow women in business. We will address common issues that businesses in general face on a daily basis but from a women's perspective, giving you the opportunity to see how you can improve and challenge your business and yourself.

We hope you can join us at what we promise will be a productive and informative event with ample opportunities to network with like-minded individuals. The cost to attend will be the new reduced price of £22.00 + VAT for members and £44 + VAT for non members. This will include a two course luncheon and welcome drink.

at  Stancliffe Hall, Matlock

This course will introduce you to some of the more powerful tools available within Excel and enable you to build complex formulae and gain a greater understanding on how Excel can save you time. You will learn and see new features that will help you to use Excel more efficiently.

at  Derbyshire and Nottinghamshire Chamber, Canal Wharf, Chesterfield

This will be a great networking opportunity, with some fantastic offers to join on the day – but NO pressure.It is all about creating a group of like minded business people who are interested in helping each other to grow their business.

All you need is plenty of business cards, yourself and £10.00 cash for breakfast.

Have a look at this link to get a better feel for the 4N community http://www.4networking.biz/welcome

Contact to helen@firstimpression.co.uk

at  Glossop RUFC, Hargate Hill Lane, Charlesworth, Glossop

Change is inevitable yet challenging for all those involved. This course will help guide managers on what to expect from individuals and teams during times of change, and how best to handle the emotions and reactions which will inevitably surface.

at  Derbyshire and Nottinghamshire Chamber, Pride Park, Derby

This one day workshop is suitable for any business where financial resource and selling skills are limited. You'll be surprised how much more business you have at your finger tips and without having to spend a great deal of money, if any!

at  Derbyshire and Nottinghamshire Chamber, Pride Park, Derby

To learn how to influence and persuade others is one of the most valuable and transferable skills to have. This course takes you on a journey of self-awareness, using many different styles of learning to ensure that you leave with a sense of confidence, well founded on enhanced capabilities.

at  Derbyshire and Nottinghamshire Chamber, Pride Park, Derby

Meeting

at  The Swan Pub, Cheadle

This session features a presentation and an informal Q&A session for businesses to engage with Bob Truswell, who heads-up the procurement process for local authorities in North Derbyshire.

The aim is to clarify - and simplify - the process involved, so that local firms are not inhibited from pitching for available contracts, many of which are broken-down into smaller components that represent lucrative and accessible opportunities for SMEs and social enterprises.

This event also shows local firms where to look for available contracts, and offers the opportunity to raise any concerns or questions about existing processes.

Taking place over breakfast at the Tapton Innovation Centre, this event is free and available to members and non-members alike in a bid to retain expenditure within the local economy.

at  Tapton Innovation Centre, Brimington Rd, Chesterfield